§1 General and scope

(1)These business General Terms and Conditions (hereinafter referred to as “GTC”) apply to all business relationships between Holy Energy GmbH (hereinafter referred to as “Supplier”) and its Customer in the version that was in effect upon execution of the contract.


(2) Both consumers and businesses are deemed to be Customers under §1 (1). A consumer is any natural person for whom the purpose of the order is not attributable to a commercial trading, self-employment, or freelance activity. A business, however, is a natural or legal entity, or a legally capable partnership that places orders for purposes of commercial trading, self-employment, or freelance activities.


§2 Conclusion of a contract and storage of the contract

(1) The following regulations on the conclusion of the contract apply to orders placed via our Internet store https://holyenergy.de/


(2) In case of conclusion of the contract the contract is concluded with:

Holy Energy GmbH

represented by Mathias Horsch, Philipp Naß, Frederick Jost

Rosenthaler Straße 13

10119 Berlin


Registration number: HRB 222782

Registry court: Amtsgericht Berlin


(3)The presentation of the products in the internet shop does not constitute a binding offer on the part of the Supplier resulting in the establishment of a sales contract. The Customer is thereby merely requested to make an offer by placing an order. The Customer may view previous orders in his/her user account.

(4)When one or more products are selected, they are placed in the virtual shopping basket. All of the selected products may be viewed in the shopping basket. The number of products being ordered may also be changed there; or it may be removed. When you click the “Checkout” button, you will be asked to enter the information needed for delivery and to select a payment method. Before the order is concluded, you will see a summary of all the information that is relevant to the order. When you press the “Buy Now” button, the ordering process will be ended and the order will be sent.

(5)By submitting an order in the internet shop the Customer is making a binding offer with the aim of concluding a sales contract for the merchandise in the shopping basket. By submitting an order the Customer also affirms that solely these General Terms and Conditions govern the legal relationship with the Supplier.

(6)The Supplier shall confirm receipt of the Customer's order by sending a confirmation email. However, this order confirmation does not yet constitute acceptance of the contract offer by the Supplier. It merely serves to notify the Customer that the order has been received by the Supplier. Notification that the contract offer has been accepted shall be provided within two days by shipping the merchandise or by giving express notice of acceptance.

(7)In contrast to §2 (6), when the purchase is made by prepayment, the order confirmation simultaneously constitutes the acceptance of the contract offer.

(8) We store the contract text and send you the order data as well as our GTC by e-mail. You can also view the GTC at any time at http://www.holyenergy.de/agb.

§3 Prices, terms of payment and due dates

(1)The prices listed for the products at the time and order is placed apply to orders. All of the stated prices include the German statutory value-added tax but do not include shipping costs. Additional costs shall be stated separately in the invoice.


(2) We offer two different payment methods: credit card (Visa, MasterCard) and PayParl.


(3)The payment of the purchase price is due when the contract takes effect


§4 Terms of delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment. Delivery here takes place within 5 working days at the latest.


(2) In any case, the risk of an unforseeable loss and an accidental deterioration of the ordered merchandise is transferred to the Customer upon handover.


§5 Retention of title

(1) In the case of consumers, we retain ownership of the merchandise being purchased until the invoice amount is fully paid.




§6 Right of withdrawal of the customer as a consumer:

Right of withdrawal for consumers

Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.


Cancellation Policy


You have the right to cancel this contract within fourteen days without stating the reason(s) why. The cancellation time limit is 14 days, beginning with the day on which you or a third party designated by you, who is not the carrier, will take possession or has taken possession of the merchandise.


To exercise a right of cancellation, you must inform us

Holy Energy GmbH

Mathias Horsch, Philipp Naß, Frederick Jost

Rosenthaler Strasse 13

10119 Berlin


E-Mail info@holyenergy.de

by means of a clearly stated declaration of your decision to cancel this contract (for example, a letter sent by surface mail or an email). You may use the attached sample cancellation form for this purpose, however it is not required that you use this form.


Consequencs of withdrawal


f you cancel this contract, we must pay back all payments that we have received from you, including the delivery charges (with the exception of additional charges that result if you selected a form of delivery that differs from the most economical standard delivery offered by us) promptly and at the latest within 14 days from the day on which we received the notification that you are cancelling this contract. We use the same payment method for this repayment as the one that you used in the original transaction, unless otherwise expressly agreed to with you; in no case will you be charged for expenses arising from this repayment.


We may refuse repayment until we have received the merchandise or until you have provided documented verification that you have returned the merchandise, whichever takes place first.


You must return or transfer possession of the merchandise promptly - in any event no later than within 14 days from the day on which you informed us of the cancellation of this contract. The time limit is granted when you send back the merchandise before the time limit of 14 days has passed.


You bear the direct costs of returning the merchandise.


End of the cancellation policy



§7 Cancellation form

Cancellation form

If you want to cancel the contract, please fill out this form and return it to us.

To :

Holy Energy GmbH

Mathias Horsch, Philipp Naß, Frederick Jost

Rosenthaler Strasse 13

10119 Berlin




I/we (*) hereby cancel the contract that I/we entered into regarding the purchase of the following merchandise (*) / the performance of the following services (*)




Order number




Ordered on (*)/received on (*)




Name of the consumer(s)




Address of the consumer(s)





Signature(s) of the consumer(s) (only when communicated on paper)








(*) Draw a line through any items that do not apply.




§8 Statutory liability for defects

(1) Statutory liability for defects applies to all of our products.


§9 Contract language

(1) Only English is available as the contract language.


§10 Applicable law and jurisdiction

(1) The laws of the Federal Republic of Germany shall apply to the contractual relationships between the Supplier and the customer. The mandatory consumer protection requirements of the country in which the Customer has his/her customary residence are excluded from this selection of applicable law. The application of the United Nations Convention on Contracts for the International Sale of Goods is prohibited.

(2) The jurisdiction for all disputes arising from the contractual relationship between the Customer and the Supplier is the Supplier's principal place of business if the Customer is a merchant, a legal entity under public law, or a special fund under public law.


§11 Severability clause

  1. If a provision of these General Terms and Conditions becomes invalid, the validity of the remaining provisions is not affected thereby. 



§12 Customer service

Our customer service is available for questions, complaints and claims Monday to Friday from 9am to 5pm at

Telefon: 01726249404

E-Mail: info@holyenergy.de